Qualla-T Customer Service and Hospitality Training

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The theme of this training is how to take care of customers and co-workers. Learn how to build and maintain a positive visitor friendly business atmosphere and community. Qualla-T Customer Service and Hospitality Training integrates Cherokee
and mountain values and attitudes into your workplace as a basis for providing excellent customer service.

  • Stress management
  • Speaking & listening skills
  • Handling complaints
  • Managing difficult people
  • Body language & more

M A R C H 1 9 , 2 0 2 1
1 0  a.m.–N O O N
V I A Z O O M

Register online: swainqualla-t.eventbrite.com

For more information, contact:
Robert Hawk, Extension Director
488-3848
586-4009
robert_hawk@ncsu.edu

Chef looking at camera

Written By

Rob Hawk, N.C. Cooperative ExtensionRob Hawk, IICounty Extension Director, Jackson and Swain Counties Call Rob E-mail Rob N.C. Cooperative Extension, Jackson County Center
Updated on Feb 23, 2021
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