Learn How to Build and Maintain a Positive Visitor Friendly Business Atmosphere and Community

— Written By and last updated by Kerri Rayburn
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JACKSON COUNTY EXTENSION CENTER

January 20, 2016
6:00 – 9:00 p.m.

Learn How to Build and Maintain a Positive Visitor Friendly Business Atmosphere and Community

Facilitator:  Robert Hawk
County Extension Director
Jackson and Swain County Cooperative Extension

Qualla-T training integrates Cherokee and mountain values and attitudes into your workplace as a basis for providing excellent customer service.

QUALLA-T CUSTOMER SERVICE and HOSPITALITY
P
articipants will be Qualla-T Certified upon workshop completion

  • Enhance Professionalism with Customers and Co-Workers
  • Increase Life Skills with Family and Friends
  • Improve Listening and Speaking Skills.
  • Understand Body Language
  • Handle Complaints More Easily
  • Stress Management
  • Increase Greater Teamwork
  • Develop a Positive Culture in the Work Place for Visitors and Employees

To Register please contact Robert J. Hawk at (828) 586-4009/488-3848 or send email  to: robert_hawk@ncsu.edu