Learn How to Build and Maintain a Positive Visitor Friendly Business Atmosphere and Community
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Collapse ▲JACKSON COUNTY EXTENSION CENTER
January 20, 2016
6:00 – 9:00 p.m.
Learn How to Build and Maintain a Positive Visitor Friendly Business Atmosphere and Community
Facilitator: Robert Hawk
County Extension Director
Jackson and Swain County Cooperative Extension
Qualla-T training integrates Cherokee and mountain values and attitudes into your workplace as a basis for providing excellent customer service.
QUALLA-T CUSTOMER SERVICE and HOSPITALITY
Participants will be Qualla-T Certified upon workshop completion
- Enhance Professionalism with Customers and Co-Workers
- Increase Life Skills with Family and Friends
- Improve Listening and Speaking Skills.
- Understand Body Language
- Handle Complaints More Easily
- Stress Management
- Increase Greater Teamwork
- Develop a Positive Culture in the Work Place for Visitors and Employees
To Register please contact Robert J. Hawk at (828) 586-4009/488-3848 or send email to: robert_hawk@ncsu.edu